Table 1 Design user satisfaction questionnaire for handicraft ICH DT platform

Interest(3.65)

Understanding willingness

I am interested in learning about digital twins of handicraft intangible cultural heritage

8(17%)

21(44%)

10 (22%)

6(13%)

2 (4%)

3.57

Experience willingness

I am willing to experience the handicraft category digital twin platform

15 (32%)

20 (43%)

9 (19%)

3(6%)

0 (0%)

4

Consuming willingness

I am willing to purchase handicraft intangible cultural heritage products

9 (19%)

12 (26%)

16 (34%)

10(21%)

0 (0%)

3.38

Sense of reality

The virtual space I interact with is real

17 (37%)

11 (23%)

10 (21%)

4(8%)

5 (11%)

3.60

Sense of presence

I feel a strong sense of presence when I experience the platform

19 (41%)

14 (30%)

6 (13%)

4(8%)

4 (8%)

3.85

Degree of concentration

I was very focused on the platform

19 (41%)

16 (34%)

3 (6%)

7(15%)

2 (4%)

3.91

Interactivity(3.15)

Handleability

My avatar in this platform is very easy to operate

4 (8%)

11 (23%)

13 (28%)

14(30%)

5 (11%)

2.87

Universality

I don't need to be prompted to learn how to operate quickly

6 (13%)

7 (15%)

11 (23%)

17(36%)

6 (13%)

2.79

Freedom

I can explore freely in the virtual system of the platform

16 (34%)

14 (30%)

9 (19%)

7(15%)

1 (2%)

3.79

Satisfaction(4.06)

Promotion intention

I am willing to promote this handmade intangible digital twin platform with my friends

17 (37%)

16 (33%)

6 (13%)

6(13%)

2 (4%)

3.85

Common use intention

I am willing to use this platform frequently to buy intangible handicrafts

22(47%)

12 (26%)

11 (23%)

2(4%)

0 (0%)

4.15

Update intention

I am looking forward to the follow-up development of the handicraft intangible cultural heritage digital twin platform

22(47%)

16(34%)

5 (11%)

4(8%)

0 (0%)

4.19

Subtotal

174 (30.85%)

170 (30.14%)

109 (19.33%)

84 (14.89%)

27 (4.79%)

3.66