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Table 2 User needs of handicraft ICH apps

From: Kano-QFD-based analysis of the influence of user experience on the design of handicraft intangible cultural heritage apps

S/N

User needs

S/N

User needs

S/N

User needs

U1

Craft feature

U5

Interaction

U9

Immersion experience

U2

Content level

U6

Interface design

U10

Multidimensional perception

U3

Information push

U7

Cultural atmosphere

U11

Social demands

U4

Practical life

U8

Privacy guarantee

U12

Product service