Heritage Science

Table 6 User needs and design requirements relationship matrix

From: Kano-QFD-based analysis of the influence of user experience on the design of handicraft intangible cultural heritage apps

User needs	C_j	D1			D2		D3		D4			D5			D6		D7		D8	D9		D10
User needs	C_j	D02	D03	D08	D12	D16	D19	D20	D24	D25	D26	D29	D30	D32	D38	D39	D41	D42	D46	D49	D50	D52	D55	D56
U1	56.53	◎	◎	Ο		△	△									△					△	◎	Ο	△
U2	57.22				◎	Ο		△				△
U4	43.06						◎	◎									△	Ο	△					△
U5	55.75								◎	◎	△								Ο	Ο	Ο
U6	82.19				△					△		◎	Ο	◎	Ο	Ο			Ο	Ο	Ο
U7	74.36	Ο	△											△	◎	◎			Ο			△		Ο
U8	56.57					Ο		△									◎	◎	△
U9	74.36				△														◎	Ο	△			△
U10	92.05									Ο				Ο					Ο	◎	◎		△
U11	81.67						△	△														Ο	◎	Ο

Strong correlation (symbol: ◎), General correlation (symbol: Ο), and Weak correlation (symbol: △)

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